Dear Mr. Hader,
On April 5th, we met with a salesperson, Fred, to select carpeting under a stressful situation. We had suffered water damage in our loft bedroom and needed to present a loss estimate for insurance purposes. Fred was at our home the next day for measurements. He faxed an estimate to our insurance carrier: we selected carpeting with his guidance, and on May 30th the carpeting was installed.
Fred was most helpful from beginning through installation. All went smoothly under his direction. We appreciate the attention paid by Fred and the speedy and satisfactory installation. We will certainly use Olson Rug Company for any future business.
Gert & Paul D.
Dear Mr. Hader,
I wanted to take a moment and share with you the wonderful experience I had at Olson Rugs with Fred in the past 2 months. As a newly married couple, Fred made our first carpet shopping experience wonderful, helpful, personable, and affordable. We are so grateful for the help he gave us through the entire process. Working for a company that prides itself in service and providing such service as a part of our day-to-day culture, it is rare that I am able to find the same customer friendly attention that meets and exceeds my expectations. This above and beyond experience was shared by the expertise of Fred. His knowledge of the product, care and personal attention, and patience with us to find the appropriate carpet was so appreciated. We will always use Fred for our future updates and remodels, as well as, recommend him to our family and friends. In addition , Miguel and his team of installers were equally as friendly and service accommodating. Thanks you again for providing such superb service.
I want to thank you for taking care of my sister regarding the installation of new carpeting. My Sister Shelia was more than pleased with the carpeting and wonderful crew that was sent out by your store at 4 W. Rand Road, Arlington Heights, IL. Nina and Dorothy took good care of them. I also had carpeting installed 2 years ago in my home in Park Ridge and the carpeting and work was superb. I´ll always recommend your company. In fact, I´ll be calling again for myself soon for my living and dining room.
Millie N., Chicago, IL
Mr. Lou D.
On Thursday Sept.5th through Saturday Sept.7th we had Congoleum Flooring installed in out home. Both Pat and I were extremely impressed with their a: skills, b: knowledge, c: neatness, d: politeness, e: efficiency, f: hard work. They did a terrific job and we are pleased with the new flooring. Lou, you were right, the lighter flooring makes the kitchen brighter nd give the appearance of being larger. We would highly recommend Olson Rug Flooring.